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Privacy Policy

Behavioral Health Connection respects your privacy. This Privacy Policy explains how information may be collected and used when you visit this website or contact us through the website.

Information We Collect

When you visit our website, certain technical information may be collected automatically by our web server or service providers. This may include information such as your IP address, browser type, device type, referring website, pages visited, and the date and time of your visit.

If you contact us through this website, we may collect the information you choose to provide, such as your name, organization, email address, phone number, and message.

Please do not submit confidential patient information, protected health information (PHI), or other sensitive clinical information through the public forms on this website.

How We Use Information

We may use information collected through this website to:

  • Respond to questions and requests
  • Provide information about BHC Portal and our services
  • Arrange demonstrations, trials, or other requested services
  • Maintain, secure, and improve our website
  • Understand how visitors use our website
  • Comply with applicable legal requirements

We do not sell personal information collected through this website.

Cookies and Website Analytics

We use Google Analytics to help us understand how visitors use this website. Google Analytics may collect information such as pages visited, time spent on the site, browser and device information, approximate geographic location, and how you arrived at our website.

Google Analytics uses cookies and similar technologies to collect and analyze this information. We use this information to understand website traffic and improve our website and services.

You can control or delete cookies through your browser settings. Disabling cookies may affect some website functionality.

For more information about how Google handles information collected through Google Analytics, please review Google’s privacy information.

Third-Party Services

We may use third-party service providers to operate our website, analyze website traffic, communicate with visitors, or provide related services. These providers may process information on our behalf as necessary to perform those services.

Our website may also contain links to websites operated by third parties. Behavioral Health Connection is not responsible for the privacy practices or content of those websites.

BHC Portal and Protected Health Information

This Privacy Policy applies to the public Behavioral Health Connection website. It does not describe the privacy practices of healthcare providers and other organizations that use BHC Portal to manage client information.

Information maintained within BHC Portal on behalf of our customers may include protected health information and is handled separately in accordance with applicable agreements, security requirements, and healthcare privacy laws.

If you are a client or patient of an organization that uses BHC Portal and have questions about your health information, please contact that organization directly.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information under our control. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Children’s Privacy

This website is intended for organizations and professionals interested in Behavioral Health Connection and BHC Portal. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through this website.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date shown at the top of this page.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please use our contact page.