Behavioral Health Documentation Software
Clinical documentation that works the way your agency does
Behavioral Health Connection brings assessments, treatment plans, service notes, and authorizations together in one secure EHR. Keep client records organized while supporting the different programs and workflows your agency manages.
Flexible clinical documentation
Your documentation should fit your services, not the other way around.
Behavioral health agencies don’t all document care the same way. Even within one agency, an outpatient counseling program may require different assessments, treatment plans, and service notes than a community-based services program.
BHC helps agencies organize clinical documentation around their services instead of forcing every program into an identical workflow. For organizations with specialized requirements, custom forms and development are also available.
Learn more about why customizable clinical forms matter.
- Support documentation for different programs and services
- Manage assessments, treatment plans, and service notes
- Custom forms and development available for specialized needs
- Keep client records consistent across teams and locations
Clinical documentation tools
Everything your team needs to document care
Manage clinical records throughout the course of care, from initial assessments to ongoing services.
Assessments
Create and maintain client assessments and intake documentation, keeping important information organized from the beginning of care.
Treatment plans
Document treatment goals and plans alongside the client’s clinical history and ongoing services.
Progress and service notes
Record services delivered, maintain clinical notes, and keep documentation available to authorized staff.
Group service notes
Document services involving multiple clients with BHC’s built-in group service note functionality.
Service authorizations
Manage service authorizations together with the client records and documentation your staff uses.
Client documents
Keep supporting documents, completed forms, and other important files within each client’s record.
Connected client records
Spend less time searching for information.
Clinical documentation is easier to manage when your team can find what it needs.
BHC keeps client profiles, assessments, treatment goals, service notes, authorizations, and supporting documents in one organized record. Clinicians and administrators can access the information relevant to their responsibilities without searching through separate systems or scattered files.
Built-in ICD-10 diagnosis code selection, electronic signatures, and role-based permissions help your team manage documentation as part of its everyday work.
- Organized client records from intake through ongoing services
- Information accessible to authorized team members
- Electronic signatures and document workflows
- Built-in ICD-10 diagnosis code selection
Documentation and billing
Connect documented services to electronic claims.
Completing a service note is an important part of documenting care. For billable services, it’s also the beginning of the reimbursement process.
BHC’s electronic billing functionality connects completed service notes to claims submission. Authorized staff can select completed notes in batches and submit electronic claims without manually recreating the service information in another system.
As claims move through the billing process, BHC automatically updates service notes to reflect payer approvals, denials, and adjustments. Billing staff can review claim statuses, transaction histories, and formatted electronic remittance advice (ERA) reports.
Read more about how BHC connects service notes and billing.
- Prepare claims from completed service notes
- Submit multiple claims in batches
- Track claim statuses and transaction histories
- Review payment details through formatted ERA reports
Beyond clinical documentation
One platform for your agency’s daily work
Documentation is just one part of running a behavioral health agency. BHC connects it with the tools your team uses every day.
Scheduling
Telehealth
Client portal
Electronic signatures
Role-based permissions
Teams and caseloads
Multiple locations
Reporting
Common questions
Frequently asked questions about clinical documentation
Can BHC support different clinical forms for different programs?
Does BHC support group service notes?
How does clinical documentation connect to electronic billing?
Can staff access clinical records across different teams or locations?
Clinical documentation built around your agency
From everyday service notes to specialized documentation requirements, BHC helps your team keep clinical records organized and connected. Explore the software or contact us to discuss your agency’s workflow.